At EndoscopyMD, we understand the pressure you face when your hardworking endoscopy equipment is malfunctioning or broken. Our clients at healthcare systems worldwide and our government and military partners appreciate our expert lab equipment technicians’ ability to respond quickly and fix it right the first time.
“I really appreciate everything that EndoscopyMD does to help make our facility operate and take care of soldiers. MRS. BARBARA is my hero, and she really goes above and beyond to ensure we have everything we need, and she helps me through all my hiccups when I mess up an order. She is very much appreciated, and I really do enjoy working with her and EndoscopyMD. Hats off and thanks for everything!!!”
“Thank you for always being ready to address our medical equipment repair needs.
We here in Salisbury know EndoscopyMD is always willing to go the extra mile to meet our needs. Barbara is the best. Her attention and willingness to always be available to assist us in whatever we need goes beyond and exceeds our expectations.
I do not deal with another vendor that provides the service we receive from EndoscopyMD.
The working relationship between EndoscopyMD and the medical center is above and beyond.”
“You guys at Endoscopy MD are the BEST!!!!!”
“I have been doing business with Endoscopy MD out of Oxford, PA for several years. During this time, I have seen a true dedication and commitment to service and value for the customer that is unique in the industry. Endoscopy MD understands that they are in a highly competitive market and to thrive they must compete in every aspect of business. They have never made a promise they could not keep, nor have they ever misled me in any way in regard to pricing or availability of product, traits common to other companies in this industry. The repairs they have completed for me have always been timely and in those few instances when there was a delay, they kept me well informed of the status without prompt. I cannot remember ever having to send a product back to them for a warranty repair. They quickly respond to request and make every effort available to them to answer questions honestly and without delay. There has never been a billing issue to my knowledge that was not easily resolved.
Jeff Schell has been my Endoscopy MD representative since December 2011. Jeff is courteous and knowledgeable and makes diligent effort to quickly resolve the customer’s needs. Jeff has my complete trust and comes highly recommended as a field representative for companies utilizing endoscopy.”
“I spoke with Deputy Chief of Logistics Joe Mendoza yesterday after several team members at EndoscopyMD spoke with him. I wanted to pass along how complementary he was about EndoscopyMD and Barbara Harding specifically. He expressed that he found the entire company incredibly knowledgeable about the VA system and appreciated their helpfulness and exceptional customer service. He complemented Nanosonics for ‘choosing a great GSA distributor.’
Wow! Thanks to the entire EndoscopyMD Team for making us all look good!”
“Jeff, your emails always bring a smile to my face even on the bad days.
You are very thoughtful, and I really enjoy doing business with your company on so many levels 😊
I must tell you; Pete Covino is an absolute gem! Which you probably already know. He is doing very well and will continue to do great things for you and your company.
He is a definite keeper!”
“Your firm is one of the main few vendors that I use on a regular basis. Communication is easy and Barb has been our hero on a couple different situations. I’ve trimmed the fat (so to speak) from my broad list of vendors. Any other business that doesn’t operate to your standard I no longer use. The repairs I send out to vendors also reflect on my time as a federal employee. If the vendor does bad work, so do I. But not in this case. I appreciate Barb greatly. Your process is simple to understand. One area I’m looking to improve in is the ECAT process, but that’s down the road.”
“Ever wished you had an Endoscopy Company right down the street that could help when…
…a horse bites your endoscope
…need a loaner piece of equipment
…your current vendor has too high of a price to fix something
…you need to send it back but don’t have the time to package, label, etc?
I want to introduce a company located in Oxford PA called Endoscopy MD.
Their Service and Sales Territory Manager is Mr. Jeff Schell. Wonderful person and wait…the best yet…. Jeff will stop by and pick up your broken equipment and bring it back when it has been repaired. Prior to performing any work, they will email you a detailed quote.
Dr. Janet Johnston gave me their information and they have already saved Central Supply many dollars on arthroscope repair, instrument repair, and old equipment repair. They do work on endoscopes!!!
I think you will be pleased, investigate what they have to offer.”
“We have had the pleasure of working with Endoscopy MD over the past ten (10) years and have found their level of service to be nothing short of outstanding in every way.
The staff is both professional and accommodating to our needs. Their pricing is always highly competitive and helps us stay within our budget needs for equipment repairs. The importance they place on preventive maintenance allows us to consistently lower our repair expenditures. Additionally, their aggressive pricing on new or “reconditioned” equipment, helps us replace outdated instruments allowing us to keep up with advances in technology.
All of Endoscopy MD’s work has been top quality while they consistently meet some of the most rapid turn-around times in the industry. If a personal discussion would provide additional reassurance, please feel free to contact me.
Most importantly the personal ‘friendly’ approach to business that Endoscopy MD exhibits is what places them far apart from their competitors.”
“I truly love working with Barbara, she always turns my frown into smile. Barbara’s customer service skills get an A+, keep up the good work.”
Our highly-trained and experienced repair technicians can fix nearly any flexible or rigid endoscopy equipment, surgical cameras, and couplers to factory repair standards or better. From the biggest brands in the endoscope marketplace, such as Olympus®, Pentax®, ACMI®, and Storz® to lesser-known manufacturers’ equipment, we are familiar with it all.
Check our complete list of makes and models that we can service and repair right away.
Our administrative offices are located in Oxford, PA, and we're always responsive by phone or email . If you have questions about repairs for your hardworking endoscopy equipment, we have answers.